Sri Lanka’s most customer-friendly bank, HNB PLC, partnered with SPAR supermarkets to launch the HNB SOLO earn and burn loyalty programme for its mutual customer base.
The initiative is the first in a series of partnerships that will offer SOLO users loyalty points for each transaction, which can be redeemed at select merchant partners across the island.
“SOLO by HNB is a convenient payment solution that provides contactless payments at all SPAR Supermarket outlets. We believe the SOLO Loyalty partnership with SPAR Supermarkets will create greater awareness on QR payments and pave the way for contactless payments to take centre stage within the retail industry,” HNB AGM – Digital Business Chammika Weerasinghe said.
Customers using the SOLO app that has linked a HNB savings or current account to complete their payments at any SPAR supermarket outlet across the island will be eligible to earn one loyalty point for every Rs.100- spent on groceries and other items. Each point is equivalent to Rs.1- and can be redeemed anytime at the customer’s convenience. Loyalty points can be earned by simply linking any HNB Current or Savings Account.
“We are delighted to be working with HNB to offer our customers a loyalty programme that is useful when making their monthly purchases from us. We hope our loyal customers will use this opportunity to earn and redeem points at any of our outlets,” SPAR Supermarkets CEO – Kumar De Silva said. Moreover, HNB introduced the Dynamic QR (Quick Response) Code, which is unique QR code generated for each transaction, to facilitate a convenient digital payment option for customers and vendors.
The new tech eliminates the need to manually enter the payment value, increasing customer convenience and avoiding errors. This allows customers using an app linked with the LANKAQR initiative to make purchases at stores by simply scanning the Dynamic QR code, which appears on the display screen on the Point of Sale (POS) machine.
HNB also supported CBSL initiatives to promote cashless QR-code-based payments as the standard for mobile phones and digital payments countrywide, moving toward a cashless and digitally-savvy Sri Lanka. The Bank’s user-friendly digital payment app and e-wallet, HNB SOLO, is linked with the LANKAQR platform.