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BoC concludes 2021 with unprecedented value creation for all stakeholders

Profit Before Tax: Rs. 43.2 billion
Revenue growth of 17%
Net Interest income of Rs. 111.3 billion with 49 % growth
Total Assets; reached another milestone during the year: Rs. 3.8 trillion
Over Rs. 2 trillion Deposits and Advances base
 
Overview of the operating environment

The, year 2021 was another tumultuous year for the entire world due to wider and much longer impacts turned out by the Covid-19 pandemic. Fight back demanded quick response strategies with new thinking. However, ably supported by BoC by facilitating the priority imports of vaccines to the Nation was able to bring out much optimism during the mid and latter parts of the year. 

Sri Lanka being one of the few countries to initiate a successful vaccination drive in early 2021 was able to lift long lasted lockdowns creating conducive environment for the economic revival. The timely execution of the gradual shift between accommodative and tight monetary policy position and through many other policy instruments and further extension on extraordinary measures announced by the Central Bank of Sri Lanka they were actively managing the tight headwinds created by the supply side inflation experienced in essential commodities coupled with a stressed external position due to the devastating setbacks experienced by major foreign earning industries. A Notable increase in credit to private sector was experienced while accommodative monetary policy was in place, creating a conducive environment for post Covid-19 recovery.

As the largest bank in the country the contribution of Bank of Ceylon in functionalizing the initiatives taken by the Central Bank of Sri Lanka in stabilizing the macroeconomic fundamentals of the country is commended universally.

 Bank of Ceylon’s role

“During this difficult situation the Bank of Ceylon stamped its class by continuing to play the role of being Bankers to the Nation and supported the Nation to deliver its mandate of uplifting the Covid-19 hit economy. Availability of banking services was ensured even during lockdowns without compromising on the customer needs. The digital delivery channels were enhanced to cater to the unprecedented demand and the greater customer adoption rates to digital platforms. We continue to stand by our valued customers and our priority was assisting them in all possible ways in order to recover and support the country’s economy with more energy” stated Mr. Kanchana Ratwatte, the Chairman Bank of Ceylon.

Further commenting on the Bank’s services on the post Covid-19 recovery, he stated “the Bank tirelessly worked on ensuring that maximum benefits of the CBSL announced moratoria were being transferred to customers with least possible time lags. Going further the Bank’s own concession schemes were also offered to customers. At the same time, more focus was given on uplifting the SME sector by way of continuous engagement and giving them the much needed business acumen in addition to our role of financing. Moreover, as the largest Bank in the country, the Bank’s leading role in ensuring stable supply of essential import commodities such as fuel, food, vaccines, medical supplies is also noteworthy”.    

Financial Performance

Speaking on the Bank’s performance for the year 2021, the General Manager/CEO of the Bank of Ceylon, Mr. K E D Sumanasiri stated, the Bank was able to reiterate its position as the undisputed market leader in Sri Lanka’s banking sector, demonstrating its unparalleled ability to truly support its customers and the overall economy in trying times. Demonstrating its strength, agility and strategic approach in succeeding in the midst of challenges, the Bank was able to show a notable increase in both its fund-based and fee-based income during the year and recorded Rs. 43.2 billion Profit Before Tax, regardless of headwinds created by market interest rates fluctuations and stressed portfolio quality emanating from Covid-19 related economic impacts. This is a remarkable achievement for the Bank as it denotes the Bank’s strength of converting challenges into opportunities. “Further, the Bank’s asset book surpassed Rs. 3.0 trillion during the year surpassing another milestone in our journey” he mentioned.
                                                               
Fund Based Income

Mostly, owing to loan growth and continuous credit monitoring efforts put in place during 2021, the Bank reported Rs. 260.5 billion interest income which is a 15% increase over the year 2020. The benefits of the remarkable loan growth achieved in the previous year materialized during this year, generating an interest income of Rs. 193.1 billion through loans and advances which is 74% of the total interest income. The main contributive portfolios were overdraft, term loans and personal loans. The Debt instruments which mainly comprises of Government Treasury Bills, Bonds and other Foreign Currency Sovereign Bonds brought the major portion of interest income earned from the investment portfolio which stood at Rs. 65.7 billion.

In the meantime, interest expenses declined by 2% to Rs. 149.3 billion in line with the improvement in the CASA ratio to 36% from 35% (2020) and repricing the deposits at lower rates. The inverse movement in interest income and interest expense positively contributed to Net Interest Income (NII) of the Bank and NII increased by 49% to Rs. 111.3 billion YoY.

Non- Fund Based Income

Non-fund-based income of the Bank grew by 42% YoY basis and the main contributors were fee and commission income and exchange income. Fee and Commission income has shown a sizable growth owing to a flourishing trend reported towards digital banking channels. Suitably, transactional banking related fee and commission income has formed a major portion of fee and commission income reporting 69% of the fee and commission income. During the period under review, an exchange gain of Rs. 9.2 billion was also reported.

Impairment Charges for Loans and Advances and Other Financial Instruments

Impairment charges for loans and advances for the period amounted to Rs. 35.4 billion bringing the loan to impairment provision reserve ratio to 6%. NPA ratio stood at 4.5% against 4.8% reported by end 2020. Nevertheless, in calculating the impairment charge, the Bank always follows a prudential approach; given the high degree of uncertainty and extraordinary circumstances in the short-term economic conditions mainly caused by the continuous disruptions to businesses. The Bank made an additional expected loss provision using management overlays on identified risk elevated industries.

Individually Significant Customers were thoroughly assessed for their repayment capacity irrespective of the moratorium or concessions they enjoyed due to the Covid-19 situation and necessary provisions were made along with the independent review. Consequently, the provision made for stage III customers escalated by Rs.19.7 billion (19%) and provision for Stage II customers increased by Rs.3.7 billion (32%).

The Bank has considerable exposure to investments in foreign currency denominated sovereign instruments by way of Sri Lanka Development Bonds and International Sovereign Bonds. As per the regulatory and Accounting Standards requirements a significant amount of provision amounting to Rs.  8.3 billion was made for investments in aforesaid instruments accounting the impact of sovereign downgrade. 

Operating Expenses

The operating expenses of Rs. 41.7 billion consists of personnel costs, assets maintenance, deposit insurance and other overhead expenses. The increment of 26% by Rs. 8.6 billion reported in operating expenses in line with the increase in personnel expenses due to the revision of salary scales according to the collective agreement, absorption of Trainee Staff Assistants to the permanent cadre and provision made for post-retirement benefit plans.  Other expenses settled at Rs. 12.6 billion for the year with a 18% upward, backed by an increase in deposit insurance premium due to growth in deposit base, upturn in office administration and establishment expenses which includes special transport arrangements for staff and expenses made in relation to Covid-19 related special safety measures at the Bank’s premises. However, the Bank’s cost to income ratio of 32% shows prudent and effective cost management mechanisms adopted by the management to maintain the cost escalation in line with revenue growth.  

Tax Expenses

VAT on financial services which is charged based on the value addition made by the financial services has a direct relationship to the growth in PBT.  That’s being the case, the growth of 80% reported in operating profits, the VAT on financial services also increased to Rs.9.0 billion with the 65% YoY growth.

Although the income tax expenses reported in the Income statement is Rs. 5.6 billion after the adjustments made for deferred tax, the total income tax payment which will be paid for the year of assessment accounts to Rs. 10.3 billion.

Financial Position –

Loans and Advances

During the period the Bank’s total assets grew by 27% and reached Rs. 3.8 trillion, preserving its industry leadership. The key contributive factor is growth in loans and the investment book which denotes about 93% of the assets of the Bank. The Bank’s gross loan book surpassed the Rs. 2.0 trillion mark during the year 2020 and now stands at Rs. 2.6 trillion reporting a 22% growth during the period under concern mainly backed by growth in overdrafts, term loans and personal loans. The lending to private sector grew by 9% during the year and the Bank continued to extend its support towards business revival. Focusing more on maintaining the portfolio quality and with a view to addressing non performing facilities being transferred to hardcore facilities, the Bank setup a Business Revival unit. The Bank Maintains adequate coverage for the expected losses and the provision reserve built so far covers the 6% of the total loan book for expected losses.

Deposit Base

The Bank’s deposit base during the year has increased to Rs. 2.9 trillion with a 16% YoY growth and 77% of the Deposit base comprises of local currency deposits. The Balance 21% which denotes foreign currency deposits stood at Rs. 613.2 billion as of end 2021. BoC is the market leader in foreign currency remittances and during this year the foreign currency deposit base grew by 10%. Current and Saving deposit (CASA) base which generates funds at low cost represents 36%.

Key Performance Indicators

Return on Assets (ROA) ratio of the Bank stood at 1.3% while reporting a 21.0% Return on Equity ratio. Both these ratios improved from the previous year attributable to the increase in profit.

The key regulatory ratio of the Banking industry; Capital Adequacy Ratio (CAR) was maintained well above the regulatory norms and the Bank always strives to maintain adequate buffers on all its regulatory norms to absorb unforeseen risk factors. The Tier I Capital and Total Capital ratio stood at 13.1% and 16.8% respectively as of end December 2021, both of which were above the regulatory norms. Despite cash flow deferments in loan installments, the Bank was able to maintain a better trade -off between the liquid assets and its liabilities. All liquidity ratios were maintained on safe zone.

Recognitions earned amidst challenges

Though having to operate in the face of many headwinds the Bank of Ceylon continued to be recognized locally and internationally and is the highest ranked local bank and is among the Top 1000 Banks listed by the Banker Magazine UK for the year 2021. Beyond that, the Bank was adjudged as the Banker of the year in Sri Lanka by the renowned global scale magazine; “The Banker”

Bank of Ceylon has also continued to be ranked as the most valuable Banking Brand for many consecutive years by the Brand Finance Lanka increasing its Brand Value by 13% over the previous year. Locally also the Bank was recognized on the stage for its untiring efforts to do the best; at CA Sri Lanka Annual Report Completion for the year 2020, BOC won the award for the State Sector winner, three awards were won at the CMA Excellence in Integrated Reporting Awards 2021 for Best Disclosures on Value Creation Model, Best Integrated Report – State owned Enterprises and one of the 10 Best Integrated Reports of 2020. Also, the Bank was adjudged one of the top 10 winners in Best Management Practices, in the Best Management Practices Company Awards 2022- Back to Business in the New Normal by the Institute of Chartered Professional Managers Sri Lanka.

During the year Fitch Ratings (SL) has assigned the credit rating of AA- (lka) to Bank of Ceylon and reaffirmed the same in the Month of July 2021. The rating assigned by the ICRA Lanka also reaffirmed at SL (AAA) with negative outlook.

Supporting the community

The Bank participated with the Ministry of Health in establishing the “1390 COVID-19 Home Based Care Centre” for the COVID-19 infected patients who are being treated at their home. This dedicated call center has helped many of the COVID-19 patients of the country and is truly praised as another timely initiative by BoC.

Continues to thrive with determined effort

BoC network consists of 646 branches (including limited service branches) and 1,400 ATMs, CRMs and CDMs across the country.  During the period our CRM network has expanded by 104 more machines facilitating the growing demand for digital channels.

Doing business under “new normalcy” being well digested into its DNA now, the Bank will focus more on expanding its digital and virtual delivery channels while continue to strive towards achieving more efficacy in all its banking services. The Bank is optimistic on the future and hope economic revival and stability to return back soon in the near future owing to the proactive measures adopted to overcome the obstacles caused by the pandemic and related pressures to the economy.